The Centre of Excellence and Innovation (CoE) relies on grant-funding to advance its work and has mobilized over US$1M in grant funds to support an expanding research portfolio, focussed on Open ICT Ecosystems. This includes Open Source software, Open Data, Digital Capacity Building and Data for Development. Significant recent activities in this portfolio include: The Caribbean School of Data – Digital Literacy and Data Skills training for marginalized youth; Caribbean Regional Hub for the Global Data Barometer; Data-Driven Innovations in Community Tourism through Interactive Digital Mapping; and Innovations in Reporting Mechanisms for Sustainable Development Goals.

The Information Systems function within the CoE provides desktop computing and classroom technology support for Mona School of Business and Management (MSBM) staff and students, as well as implementation and operational support for business applications such as Banner-Financials, OrangeHRM Human Resource Management System, the MSBM-ELS eLearning System, and others.

The CoE also offers a range of services to SMEs and other organizations interested in taking advantage of Free and Open Source Software (FOSS) to enhance the effectiveness of their business operations. We have compiled a Small Business Solution Portfolio, that certifies and packages implementation support services for a select, best of breed range of FOSS solutions, applicable to core business functionality including office productivity, Intranet applications, Line of Business applications including inventory management, procurement and accounting (ERP), customer relationship management (CRM) and human resource management (HRM).